*** CATEGORY 1 & 2 TICKET UPGRADES AVAILABLE! ***
See as much or as little tennis as you like with our ‘Pick & Choose’ packages! See a day session one day and a night session the next; alternate between a Ground Pass for one session, a Margaret Court Arena ticket for another and a Rod Laver ticket for another again; or even have a day away from the tennis between sessions to explore everything Melbourne has to offer! These packages are completely flexible and can be tailored to your requirements perfectly!
‘Pick & Choose’ Australian Open 2019 packages include:
- 2 nights’ accommodation at a selection of central Melbourne hotels. – View Hotel Locations.
- Choice of the following tickets:
- Australian Open Ground Pass.*
- Australian Open Margaret Court Reserved Seating.
- Australian Open Rod Laver Arena Reserved Seating.
- Admission to the National Sports Museum located in the legendary Melbourne Cricket Ground.
- Housing Australia’s most comprehensive sporting artefacts and collection items.
- Exclusive Sportsnet Holidays Australian Open 2019 Event Guide.
- Sportsnet Holidays Bucket Hat.
- Booking and Ticket Handling Fee.
* Twin Share from price is based on a Monday 14th January Day Session Ground Pass Ticket and accommodation at The Victoria Hotel.
Q. Where is the event being held?
A. Melbourne Park.
Q. Is Sportsnet Corporation an Official and/or Appointed operator?
A. Yes, Sportsnet Holidays is an Official Licensed Tour Operator for Tennis Australia.
Q. Can I buy tickets without accommodation?
A. No, tickets must be bought in conjunction with accommodation.
Q. Can I buy the package without tickets?
A. Yes, the package can be bought without tickets.
Q. Are there children’s tickets available?
A. Yes, concession tickets are available.
Q. Can I request where I sit?
A. Yes, however this is subject to availability and cannot be guaranteed.
Q. Are there different standards of tickets?
A. There are different standard of tickets from a Ground Pass, Margaret Court to Rod Laver Arena Reserved Tickets. Ground Pass and Category 3 Rod Laver Arena tickets are included in our packages.
Q. Do grandstand tickets include reserved seating?
A. Margaret Court and Rod Laver Arena is reserved seating. All outside courts including Hisense Arena are unreserved.
Q. Is there disabled access to the event?
A. Yes, however it is subject to availability.
Q. What is the Extreme Heat Policy?
A. The decision on implementing the heat policy will take into account the forecast once the ambient temperature exceeds 40 degrees Celsius, and the Wet Bulb Global Temperature (WBGT) reading exceeds 32.5. When conditions exceed these levels the Referee is taking into account the forecast and state of play when making his discretionary call. Matches currently in progress will continue until the end of an even number games in that set or completion of tie break. At the completion of the even number of games in that set or completion of tie break, play will be suspended. A roof will only be closed because of extreme heat if a decision has been made by the Referee to suspend the completion or commencement of matches on the outdoor courts; When the EHP has been implemented, the Tournament Referee will suspend the calling of any further matches on outside courts.
Q. Can I request a hotel not listed under the “Prices” tab?
A. Only if you require 5 or more rooms.
Q. Can I upgrade my room type?
A. Yes, subject to availability.
Q. What is the minimum night stay?
A. There is a minimum night stay depending on what package you buy.
Flights & Transfers
Q. Are flights and pre-paid taxes included in the package?
A. No, flights and pre-paid airfare taxes are not included in this package. Please speak to your expert consultant to organise flights for you. Alternatively you can book flights on our website www.sportsnetholidays.com
Q. Are transfers included from the airport to my hotel? If so, what type?
A. No, transfers are not included. However if you have purchased flights with Sportsnet Holidays please speak with your expert consultant who can arrange these for you.
Q. Are transfers included from my hotel to the event? If so, what type?
A. No, transfers are not included.
Q. What is the weather generally like at the time of the event?
A. Melbourne can experience 4 seasons in 1 day. It is best to pack for all weather conditions be it that it is summer and temperatures can reach into the high 30s.
Q. What currency do I use?
To find out the latest currency conversion rate please visit – http://www.xe.com/currencyconverter/
Q. When can I expect to receive my tickets?
A. All documentation, including your event tickets, will be sent via courier to your nominated Australian address approximately 1 week prior to the event. Please note no signature is required and the courier will leave your documents in a safe place should you not be home. You will receive an email or call to confirm your address prior to delivery and to advise you of the estimated delivery date.
Q. Why should I book through Sportsnet Holidays?
A. All it takes is a phone call and we’ll look after your booking from start to finish providing you with piece of mind, convenience and a seamless experience.
Q. Can I extend my trip?
A. Absolutely you can! Please speak to one of our expert consultants to help you plan your trip.
Q. What is the best way to book?
A. Freecall 1300 888 858 or email firstname.lastname@example.org
Q. How do I pay for my package?
A. You can pay by credit card, Direct Deposit, cheque or money order.
Q. Do I need to take specific medical precautions?
A. Please check the following website for any specific medical precautions or speak to your GP: www.tmvc.com.au
Q. Do I require travel insurance?
A. Travel insurance is not compulsory however Sportsnet Holidays highly recommends your purchase travel insurance for both domestic and international events. Please speak to your consultant who can assist in finding the right policy for you.
Q. Do I require a valid passport and visa?
A. For the latest passport and visa requirements please visit www.smartraveller.gov.au or www.visasdirect.com.au