Australian Open Event Guide

Australian Open 2017 Packages from $335 – Enquire Now!

Australian Open 2017 Official Tour Operator • Sportsnet HolidaysIf you’re interested in experiencing next year’s edition of Australia’s most loved sporting event, the Australian Open, then look no further! See some stunning tennis and be a part of the buzzing atmosphere of Australian Open 2017 with a holiday package from Sportsnet Holidays – an Official Tour Operator of the Australian Open 2017! Packages are start from as little as $335* per person and include Official Australian Open 2017 tickets; Melbourne accommodation; OTA Lounge entry and much more!

Sound good? Then please take a quick few moments to complete the form below so that one of our friendly travel consultants may contact you to discuss our Australian Open 2017 packages range in more detail, and your travel requirements further.


For two weeks during Summer there is no better place on Earth than courtside at the world-famous Melbourne Park, to share in all the action and
exhilaration of Grand Slam® tennis!

The team at Sportsnet Holidays are excited to have you join us, to witness the passion, the drive, the courage and determination as the world’s top tennis player’s fight for the ultimate prize! Summer in Melbourne sees a dynamic, thriving city buzzing with energy! Restaurants, fashion boutiques, café-filled laneways, cool bars, unbeatable galleries, spacious parks and beautiful bayside towns are just waiting for you to explore!
We have no doubt you will have a fabulous time in this great city of ours and we are excited to share it with you!

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The draw ceremony will be held on Friday 15 January. In 2017, the Australian Open will offer record prize money of AUD$44 million!

Date Round/Session Session Gates Open Arena
RLA MCA Outside
Wed 13/01 Qualifying Rounds Day 9:30am N/A N/A 10:00am
Thu 14/01 Qualifying Rounds Day 9:30am N/A N/A 10:00am
Fri 15/01 Qualifying Rounds Day 9:30am N/A N/A 10:00am
Sat 16/01 Kids Tennis Day Day 8:00am 12:00pm N/A 12:30pm
Sun 17/01 N/A N/A N/A N/A N/A
Mon 18/01 1st Round Day 10:00am 11:00am 11:00am 11:00am
Night 5:00pm 7:00pm 7:00pm N/A
Tue 19/01 1st Round Day 10:00am 11:00am 11:00am 11:00am
Night 5:00pm 7:00pm 7:00pm N/A
Wed 20/01 2nd Round Day 10:00am 11:00am 11:00am 11:00am
Night 5:00pm 7:00pm 7:00pm N/A
Thu 21/01 2nd Round Day 10:00am 11:00am 11:00am 11:00am
Night 5:00pm 7:00pm 7:00pm N/A
Fri 22/01 3rd Round Day 10:00am 11:00am 11:00am 11:00am
Night 5:00pm 7:00pm 7:00pm N/A
Sat 23/01 3rd Round Day 10:00am 11:00am 11:00am 11:00am
Night 5:00pm 7:00pm 7:00pm N/A
Sun 24/01 4th Round Day 10:00am 11:00am 11:00am 11:00am
Night 5:00pm 7:00pm N/A N/A
Mon 25/01 4th Round Day 10:00am 11:00am 11:00am 11:00am
Night 5:00pm 7:00pm N/A N/A
Tue 26/01 Quarterfinals Day 10:00am 11:00am 11:00am 11:00am
Night 5:00pm 7:00pm N/A N/A
Wed 27/01 Quarterfinals Day 10:00am 11:00am 11:00am 11:00am
Night 5:00pm 7:30pm N/A N/A
Thu 28/01 Match – TBA Day 10:00am 11:00am N/A 11:00am
Women’s Singles Semifinal Not before 1:30pm N/A N/A
Women’s Singles Semifinal Followed by N/A N/A
Men’s Single’s Semifinal Night 5:00pm 7:30pm N/A N/A
*Magic Moments
Exhibition Match
Followed by N/A N/A
Fri 29/01 Mixed Doubles Semifinal Twilight 2:00pm 3:00pm N/A 3:00pm
Not before 4:00pm N/A N/A
Not before 7:30pm N/A N/A
Sat 30/01 Girls’ Singles Final Twilight 12:00pm 1:00pm N/A 1:00pm
Boys’ Singles Final Followed by N/A N/A
Pre-Final Entertainment 7:00pm N/A N/A
Women’s Singles Final 7:30pm N/A N/A
Men’s Doubles Final Followed by N/A N/A
Sun 31/01 Mixed Doubles Final Twilight 3:00pm 4:00pm N/A N/A
Pre-Final Entertainment 7:00pm N/A N/A
Men’s Singles Final 7:30pm N/A N/A


Please note: this schedule and format is provisional and subject to alteration without notice (for example, the starting time may change if extreme heat is forecasted or the Tournament is behind schedule). *Magic Moments exhibition may move to day session.

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  • 704 players competed across all events including juniors, wheelies and legends.
  • 8,412 staff, contractors and volunteers were employed for Australian Open 2015.
  • 57km of string used to re-string 4,763 racquets used during Australian Open 2015.
  • 49 nations represented by 256 players in main draw singles tournaments.
  • Novak Djokovic was the Men’s Singles Champion.
  • Djokovoc played for 1,011 minutes during the Tournament.
  • The longest rally of the Tournament was 40 shots between David Ferrer and Gilles Simon.
  • Serena Williams was the Women’s Singles Champion.
  • Williams played for 625 minutes  during the tournament.
  • The longest rally of the Women’s tournament was 33 shots between Maddison Brengle and Andrea Petkovic.
  • The fastest serve during the tournament was 242km/h by Marius Copil.
  • 703,899 fans attended Australian Open 2015 – a new record!
  • The fastest serve of the Women’s draw was 204km/h by Serena Williams.
  • 380 ball kids.
  • 360 chair umpires, linespersons and Hawk-Eye reviewers officiated matches.
  • Dylan Alcott became the first Australian to win the Quad Wheelchair Singles Tournament.
  • Simone Bolelli & Fabio Fognini won the Men’s Doubles.
  • Martina Hingis & Leander Paes won the Mixed Doubles.
  • Bethanie Mattek-Sands & Lucie Safarova won the Women’s Doubles.
  • Novak Djokovic made the most most challenges in the Men’s Singles tournament with 39, 41% were overturned.
  • Maria Sharapova made the most challenges in the Women’s singles tournament with 22, 32% were overturned.
  • Milos Raonic had the most aces in the Men’s draw with 114.
  • Serena Williams had the most aces in the Women’s draw with 88.
  • Dennis Kudla made the highest percentage of successful challenges in the Men’s Singles tournament with 100% of his challenges overturned
  • The Tournament was watched by 9,000,000 households worldwide.

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A spectator taking in the action at one of the Show Courts at Melbourne Park


History Time!  The inaugural Australian Open was first played in 1905 at the Warehouseman’s Cricket Ground, and was a men’s only event called the Australasian Championships. At this stage it wasn’t designated as one of the majors and only reached this status in 1924. The competition became known as the Australian Championships in 1927 and then finally the Australian Open in 1969. The tournament was held in numerous cities around Australia and New Zealand before it permanently settled in Melbourne in 1972, first at Kooyong Lawn Tennis Club and then at the purpose-built Flinders Park in 1988, now known as Melbourne Park, where it remains today.

The First and the Best! – The Australian Open is the first of the four Grand Slam® tennis events to be held each year, the other three being the French Open, Wimbledon and the US Open.

Computer Rankings – Computer rankings are used as a basis for the seeding of 32 players in the singles championships. The first and second seeds are placed, respectively, at the top and bottom of the draw. All remaining seeds are then randomly drawn and placed in designated positions in the draw, followed by the remainder of the field, which is randomly drawn from top to bottom of the draw by IBM computer technology.

How Does the Australian Open Affect Player Rankings? – Players win twice as many points for a win in a Grand Slam® match like the Australian Open as they do for winning a match at the next level – ATP Tennis Masters Series and WTA Tour Tier Premier tournaments.

It Was on the Line! – Rod Laver Arena, Hisense Arena, Margaret Court Arena and Show Courts 2 and 3 will utilise Hawk-Eye technology to conduct electronic reviews of disputed line calls. The Australian Open adopts the ‘three-plus-one’ electronic review system. Players will receive three incorrect challenges during each set and a fourth challenge if a set goes to a tiebreaker.

Blue is the Best! – The vibrant Plexicushion surface enhances ball visibility. Trademarked as ‘Australian Open True Blue’, the courts are two-toned, allowing for greater contrast and improved depth perception.

48,000 Balls; One Tournament – Wilson supplies more than 4000 dozen tennis balls for use during the tournament. Six new balls are used for the five-minute warm-up and the first seven games and six new balls are provided every nine games there after. Used balls are sold on site.

A Bit About Where the Action Happens – Rod Laver Arena is a multipurpose stadium seating 15,000 spectators. Hisense Arena seats 10,000 in tennis mode and the redeveloped Margaret Court Arena seats 7,300, while Show Court 2 and Show Court 3 each seat 3,000 people.

More Journos than Players – There are more than 1700 national and international accredited journalists, broadcasters and photographers at the Australian Open.

Show Me the Money! – The Australian Open 2015 will feature a record prize pool of $36.3 million with $3 million each going to the Singles Champion.

You Don’t Get a Court Named After You For No Reason! – Margaret Court holds the record for the most Women’s Singles titles overall, having won seven prior to professional players being allowed to join and another four after this. She has eleven Women’s Singles titles to her name.

Rain, Hail or Shine! – In 2015, the Australian Open will be the first Grand Slam to offer three courts which can be used in any weather conditions due to the addition of a retractable roof to Margaret Court Arena.

Age is But a Number – Norman Brookes (The player who the Australian Open Men’s Singles trophy is named after) is the record holder for the oldest Men’s Doubles title, having won at the age of 46 years and 2 months in 1924.

Williams Loves a Win – Serena Williams has won the most Women’s SIngles titles in the professional era, having won five.

The Original and the Best – Martina Navratilova holds the most Women’s Doubles titles, with eight.

We Heart Melbourne – Andre Agassi, Roger Federer and Novak Djokovic are tied for the record for most Men’s Singles titles at the Australian Open. Each with four.

What’s Old is New – Ken Rosewall holds the record for both the youngest and oldest Men’s SIngles title winner. He first won when he was 18 years and 2 months and last won when he was 37 years and 8 months.

Queens of Melbourne Park – Margaret Court, Evonne Goolagong Cawley, Steffi Graf, Monica Seles and Martina HIngis hold three consecutive titles in the Professional era.

Double Trouble – Bob and Mike Bryan have won the most Men’s Doubles titles. The pair hold six titles (3 consecutive between 2009 and 2011)

Unbeatable – Martina Navratilova and Pam Shriver have the most consecutive Women’s Doubles titles, having won seven between 1982 and 1989.

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Melbourne Park, Victoria, Australia


Since 2010, The Melbourne Park complex has been undergoing major redevelopment to take the experiences of players, teams, sports fans and visitors to a new level for all events held within the complex. The upgrades will also help to ensure that the Australian Open remains in Melbourne for the foreseeable future. So what has changed since last year?

The major change is the upgrade to the Margaret Court Arena. Construction on the state-of-the-art retractable roof has been completed. This makes the Australian Open, the only Grand Slam tournament which has three courts which can be used rain, hail or shine. The Australian Open will be “weatherproof” according to Craig Tiley, CEO of Tennis Australia. The new roof will also be the fastest operating in the world, able to open or close in just five minutes!

The Margaret Court Arena is also having an additional 1,500 seats added, taking the seating capacity up to 7,300 for the Australian Open tournament. The facility is also receiving an upgrade to its retail, food and beverage outlets.

Another feature of the upgraded Margaret Court Arena, is an increase in shaded areas inside the court and more than 3,200 square metres of shade around the Margaret Court concourse level! The extra shade will no doubt be welcome as the Australian Open can get quite hot.

For the first time, the Margaret Court Arena will be ticketed during the 2015 Australian Open. While this means that General Admission holders will no longer be able to access the facility, they will now have access to over 9,500 seats within Hisense Arena. That’s almost 4,000 extra General Admission seats compared to the 2014 Australian Open!

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All the facts and figures of our favourite court superstars!

Novak Djokovic

Photo: Ivan Andreevich / Wiki Commons

Novak Djokovic

Born: 22/05/1987.

Birthplace: Belgrade, Yugoslavia.

Residence: Monte Carlo, Monaco.

Height: 188 cm (6’2”).

Weight: 80 kg (176 lbs).

Plays: Right-Handed (two-handed backhand).

Turned Pro: 2003.

ATP Singles Titles: 55.

Grand Slam Titles: 10.


Roger Federer

Roger Federer

Photo: Flickr / Squeaky Knees

Born: 08/08/1981.

Birthplace: Basel, Switzerland.

Residence: Bottmingen, Switzerland.

Height: 185 cm (6’1”).

Weight: 85 kg (188 lbs).

Plays: Right-Handed, (one-handed backhand).

Turned Pro: 1998.

ATP Singles Titles: 87.

Grand Slam Titles: 17.


Andy Murray

PhotoL Brendan Dennis / Wiki Commons

Andy Murray

Born: 15/05/1987.

Birthplace: Dunblane, Scotland.

Residence: London, England.

Height: 190 cm (6’3”).

Weight: 84 kg (185 lbs).

Plays: Right-Handed (two handed backhand)

Turned Pro: 2005

ATP Singles Titles: 35.

Grand Slam Titles: 2


Stan Warwinka

Photo: Flickr / S.I Robi

Stanislas Wawrinka

Born: 28/03/1985.

Birthplace: Lausanne, Switzerland.

Residence: St. Barthelemy, Switzerland.

Height: 183 cm (6’).

Weight: 81 kg (179 lbs).

Plays: Right-Handed (one-handed backhand).

Turned Pro: 2002.

ATP Singles Titles: 10.

Grand Slam Titles: 2.

Tomas Berdych

Born: 17/09/1985.

Birthplace: Valasske Mezirici, Czech Republic.

Residence: Monte Carlo, Monaco.

Height: 196cm (6’5″).

Weight: 92kg (203 lbs).

Plays: Right-Handed (two-handed backhand).

Turned pro: 2002.

ATP Singles Titles: 10.

Nick Kyrgios

Born: 27/04/1995.

Birthplace: Canberra, Australia.

Residence: Canberra, Melbourne, Australia.

Height: 193 cm (6’4”).

Weight: 83 kg (182 lbs).

Plays: Right-Handed (two-handed backhand).

Turned Pro: 2013.


Bernard Tomic

Born: 21/10/1992.

Birthplace: Stuttgart, Germany.

Residence: Monte Carlo, Monaco.

Height: 196 cm (6’5”).

Weight: 91 kg (201 lbs).

Plays: Right-Handed (two-handed backhand).

Turned Pro: 2008

ATP Singles Titles: 3.


Sam Groth

Born: 19/10/1987.

Birthplace: Narrandera, NSW, Australia.

Residence: Melbourne, Australia.

Height: 193 cm (6’4″).

Weight: 99 kg (218 lbs).

Plays: Right-Handed (one-handed backhand).

Turned Pro: 2006.

Thanasi Kokkinakis

Born: 10/04/1996.

Birthplace: Adelaide, Australia.

Residence: Adelaide, Australia.

Height: 196cm (6’5″).

Weight: 196cm 82kg (181 lbs).

Plays: Right-Handed (two-handed backhand).

Turned Pro: 2013.

John Millman

Born: 14/06/1989.

Birthplace: Brisbane, Australia.

Residence: Brisbane, Australia.

Height: 183cm (6’0″).

Weight: 79kg (175 lbs).

Plays: Right-Handed (two-handed backhand).

Turned Pro: 2006.

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Serena Williams

Born: 26/09/1981.

Birthplace: Saginaw, MI, USA.

Residence: Palm Beach Gardens, FL, USA.

Height: 175 cm (5’9”).

Weight: 70 kg (155 lbs).

Plays: Right-Handed (two-handed backhand).

Turned Pro: 1995.

WTA Singles Titles: 69.

Grand Slam Titles: 21.


Maria Sharapova

Born: 19/04/1987.

Birthplace: Nyagan, Russia.

Residence: Bradenton, FL, USA.

Height: 188 cm (6’2”).

Weight: 59 kg (130 lbs).

Plays: Right-Handed (two-handed backhand).

Turned Pro: 2001.

WTA Singles Titles: 35.

Grand Slam Titles: 5.


Petra Kvitova

Born: 08/03/1990.

Birthplace: Bilovec, Czech Republic.

Residence: Monte Carlo, Monaco.

Height: 182 cm (6’).

Weight: 70 kg (154 lbs).

Plays: Left-Handed (two-handed backhand).

Turned Pro: 2006.

WTA Singles Titles: 17.

Grand Slam Titles: 2.


Simona Halep

Born: 29/09/1991.

Age: 23.

Birthplace: Constanta, Romania.

Residence: Constanta, Romania.

Height: 168 cm (5’6”).

Weight: 60 kg (132 lbs).

Plays: Right-Handed (two-handed backhand).

Turned Pro: 2008

WTA Singles Titles: 11


Lucie Safarova

Born: 4/02/1987.

Birthplace: Krakow, Poland.

Residence: Krakow, Poland.

Height: 173 cm (5’8”).

Weight: 56 kg (123 lbs).

Plays: Left-Handed (two-handed backhand).

Turned Pro: 2002.

WTA Singles Titles: 6.


Samantha Stosur

Born: 30/03/1984.

Age: 30.

Birthplace: Brisbane, Australia.

Residence: Gold Coast, Australia.

Height: 175 cm (5’9”).

Weight: 68 kg (150 lbs).

Plays: Right-Handed (two-handed backhand).

Turned Pro: 1999.

WTA Singles Titles: 8.

Grand Slam Titles: 1.


Casey Dellacqua

Born: 11/02/1985.

Birthplace: Perth, Australia.

Residence: Sydney, Australia.

Height: 165 cm (5’5”).

Weight: 66 kg (146 lbs).

Plays: Left-Handed (two-handed backhand).

Turned Pro: 2002.


Jarmila Gajdosova

Born: 26/04/1987.

Birthplace: Bratislava, Slovakia.

Residence: Dallas, TX, USA.

Height: 174 cm (5’7”)

Weight: 67 kg (148 lbs).

Plays: Right-Handed (two-handed backhand).

Turned Pro: 2005.

WTA Singles Titles: 2


Olivia Rogowska

Born: 07/06/1991.

Birthplace: Melbourne, Australia.

Residence: Melbourne, Australia.

Height: 175 cm (5’9”).

Weight: 58 kg (128 lbs).

Plays: Right-Handed (two-handed backhand).

Turned Pro: 2007.


Anastasia Rodionova

Born: 12/05/1982.

Birthplace: Tambov, Russia.

Residence: Melbourne, Australia.

Height: 167 cm (5’5”).

Weight: 59 kg (130 lbs).

Plays: Right-Handed (two-handed backhand).

Turned Pro: 1997.

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Toilets – There are a number of toilet facilities available around the precinct. These are marked on the Site Map.

Baby Change Facilities – These are available within the male and female toilets, which are located on the western and eastern sides of Rod Laver Arena near doors 5, 6, 15 and 16.

Cloackroom – A cloaking service is provided free of charge outside the venue in the Rod Laver Arena forecourt. Once inside the venue, cloaking may also be found at the Information Desks within Rod Laver Arena and Hisense Arena concourses.

EFTPOS/ATM’s – ATMs are located around the site, including within Rod Laver and Hisense Arena concourses. EFTPOS will be available at all official Australian Open merchandise shops and key retail and food outlets.

First Aid – There are several first aid stations available around the Melbourne Park precinct. These are marked on the Site Map (see Maps).

Lost and Found – This is located at the Information Desk on the Rod Laver Arena concourse level near door 20.

Lost Children – Go to the Information Desk at Rod Laver Arena (near door 20) or at the Information Desk at Hisense Arena (Olympic Boulevard foyer).

Pass Outs – To gain re-entry after leaving and returning to the venue during a session, patrons must ensure they scan their ticket out at the exits.

Parms and Strollers – These are not permitted in seating areas. Outside cloaking facilities can be utilised free of charge. There is also limited storage at the Hisense Arena Information Desk for the cloaking of prams while Hisense Arena remains open.

Seating for Outside Courts – Seating for all outside courts (including Hisense Arena) is part of general admission and is available on a ‘first in, best dressed’ basis. It is advised that you get there early for the popular matches.

Seat Minding Policyfor Outside Courts – No holding seats for more than three changes of end.

Smoking – Smoking is not permitted within Rod Laver Arena, Hisense Arena, Margaret Court Arena or any of the outside courts. Designated smoking areas are allocated within the grounds.

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Trams – All Australian Open ticketholders are able to enjoy a free tram shuttle service operating on route 70 from the CBD to Rod Laver Arena and Hisense Arena. The service operates until one hour after the end of play.

Trams – Richmond, Flinders Street and Jolimont stations are within easy walking distance to Melbourne Park. Access to the venue from Flinders Street is via the signed pedestrian route through Fed Square and Birrarung Marr, along the Yarra River. Please note: the last train services depart Finders Street Station from approximately 12:00 midnight during the week and approximately 1:00 am on Saturday and Sunday mornings. For train, tram and bus details please call 1800 800 007 or visit

Nightrider Bus Service – Buses run every 30 minutes between 1:30 am–4:30 am on Saturday mornings, and 1:30 am–5:30 am on Sunday mornings, with additional services on some routes.

Taxis – A taxi rank is located on the north side of Olympic Boulevard, adjacent to Grand Slam Oval. For details please call the Victorian Taxi Association on +61 3 9676 2635

Pick Up/Drop Off Points for Public and Hire Cars – Pick up and drop off points are located in designated areas on the north side of Olympic Boulevard. A time limit applies and will be enforced.

Pick Up/Drop off Points for People with a Disability or Special Needs – A pick up and drop off zone is located on Olympic Boulevard out the front of Hisense Arena. Please note there is an access lift located at the front forecourt entrance of Rod Laver Arena, which provides access to the concourse level. For further information regarding accessibility please contact the accessibility and special needs booking line on +61 3 9286 1208

Parking – Public parking is located (subject to availability) at Yarra Park via Gate 3 for day and night sessions and Gate 5 for day sessions only. Gate 7 is for pre-purchased corporate and staff parking only. Parking is also available in and around Melbourne CBD. For location details please contact City of Melbourne on +61 3 9658 9658 or visit No public parking will be available at Melbourne Park during the Australian Open.

Bicycle – Bicycle rack facilities are provided at Rod Laver Arena Forecourt entrance.

Ferry and Water Taxi Services – Operate between Southgate and the landing adjacent toMelbourne Park. For further details, please contact the Parks Victoria hotline on 13 19 63

Journey Planner – To plan your trip to Melbourne Park, visit provided by Public Transport Victoria. For train, tram or bus details call Public Transport Victoria on 1800 800 777 or visit

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Lose yourself in the buzzing atmosphere of Grand Slam® Oval, the Australian Open’s Entertainment Precinct! With tennis action live on the big screen, a great mix of bars and an awesome line up of Australian bands & DJ’s, Grand Slam® Oval is THE place to be!

Heineken Live Stage – A host of Australia’s hottest live bands and artists, from established names to up and comers, take to the Heineken Live Stage each day and evening. The feature bands play from 6pm – 7pm every day, what better way to spend a balmy summer’s night under the stars!

Garden Square and & Court 4 – Head down to the family zone at Garden Square where kids can experience the joy of tennis first hand. There are plenty of exciting activities for the whole family, including Tennis Hot Shots, Autograph Island & all the tennis action live on the big screen – the perfect place to lay down a picnic rug, relax and enjoy!

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As much fun as some things may be, some items must just be left at home! The following items are NOT allowed into Melbourne Park:

  • Alcohol.
  • Animals except service animals (eg. seeing eye dogs).
  • Any item that could be used as a weapon.
  • Beach balls and other inflatable devices.
  • Audio recorders.
  • Bicycles, scooters, skateboards and roller-blades/skates.
  • Camera tripods, monopods, telephoto camera lenses with a focal length capacity greater than 200mm.
  • Video cameras and handycams.
  • Drink and food cans.
  • Chairs and stools.
  • Eskies and hampers.
  • Fireworks.
  • Frisbees.
  •  Helium balloons.
  • Glass (including bottles).
  • Large containers in excess of 1.5 litres.
  • Flags, banners or signs larger than 1 metre by 1 metre in size or with handles longer than 50cm in length.
  • Musical instruments and/or amplification equipment.
  • Laser pointers, distress signals, whistles or loud hailers.
  • Dangerous goods and any other item prohibited by legislation.

Note: prams and strollers are not permitted in seating areas. The Melbourne Park forecourt-cloaking desk, outside the gates can be utilised.

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  • Match tickets.
  • Game Set Match tickets.
  • Sunscreen.
  • 2x drink bottle (Put one in the freezer the night before!).
  • Sportsnet cap.
  • Sportsnet backpack.
  • Sportsnet seat cushion.
  • Lip balm.
  • Sunglasses.
  • Ear-piece radio.
  • Jumper (For cool evenings).
  • Umbrella (In case you are walking home in the rain).
  • Picnic rug (If you want to relax on the grass).

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Lost Ticket Procedure – Uh oh.. In your excitement to catch your flight to Melbourne, you’ve left your tickets on the kitchen table! The friendly team at Sportsnet Holidays are available 7 days a week to help you out! Give us a call on: Office: 1300 888 858 OR After Hours: 0435 653 127. We will organise to get these tickets reprinted for you. The actual reprinting of the ticket will only happen on the particular day of the session & tickets can only be collected on this day. Ticket collection is from the Accreditation & Tickets Collection office (Will Call) located in front of Rod Laver Arena, off Batman Avenue. This is marked on your Grounds Map. Tickets will be held under the name of the guest and photo id will need to be presented to obtain the tickets.

Lost Property – If you have lost items during your time at the Australian Open, please call +61 3 9286 1600 and choose Option 3.

Australian Open Information – If you are at Melbourne Park, roaming information staff are on site daily to help patrons with any questions. Information booths are located at the City Entrance, Rod Laver Arena forecourt, Rod Laver Arena eastern concourse and at Federation Square.

Extreme Heat Policy – The Australian Open Extreme Heat Policy (EHP) will be applied at the Referee’s discretion and may be altered at any time.

At the Referee’s discretion, when the Wet Bulb Globe Temperature (WBGT) is equal to or above the pre-determined threshold, the Referee may suspend the commencement of any further matches on outside courts. Any matches currently in progress will continue until the end of the current set. At the completion of the set, play will be suspended.

Where play in any match commences outdoors (or with a roof open) at the Referee’s Discretion, the match will continue until the completion of the set. At the end of the set, a decision may be made by the Referee to close the roof for the remainder of the match and the following matches, when the EHP is still in effect.

The roof will only be closed because of extreme heat if a decision has been made by the Referee to suspend the completion or commencement of matches on the outdoor courts.

Roof Policy – In the event of rain falling prior to the scheduled starting time of play, Rod Laver Arena and Hisense Arena roofs may be closed. If play commences with a roof closed, for whatever reason, then the roof will remain closed for the remainder of the match and, if further rain is forecast, normally for the entire session.

When play commences with a roof open, a decision to close the roof will only be made after play has stopped because of rain and then only if the forecast is for continuing rain. A roof will not normally be closed because of the threat of rain. The decision to close the roofs rests solely with the Referee.

Slip Slop Slap! – No matter how much you like the sun, remember to be “sun smart” – slip on a shirt, slop on sunscreen and slap on a hat! The hole in the ozone can feel like it is right above you during the Melbourne summer. The harsh UV levels account for a number of heat-related withdrawals by players each year, many more than in any other Grand Slam® Tournament.

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