Q. Where is the event being held?
A. Mt Smart Stadium, Auckland, New Zealand.
Q. What is the venue capacity?
A. 30,000 people at capacity.
Q. Can we sell packages to New Zealand Residents?
A. Yes, Sportsnet Holidays can sell worldwide including New Zealand residents.
Q. Is Sportsnet Corporation an Official and/or Appointed operator?
A. Yes, Sportsnet Holidays is the Exclusive Official Travel Agent for the NRL Double Header.
Q. Can I buy tickets without accommodation?
A. No, tickets, must be bought in conjunction with accommodation.
Q. Can I buy the package without tickets?
Q. Are there children’s tickets available?
A. Yes, children’s tickets are available for this event (4-14 years of age). 0-3 Years old are free of charge as long as they sit on the lap of a paying adult.
Q. Can I request where I sit?
A. Yes, however this is subject to availability.
Q. Are there different standards of tickets?
A. Yes, please refer to the upgrades tab.
Q. Do grandstand tickets include reserved seating?
A. Yes, all packages include reserved seating.
Q. Is there disabled access to the event?
A. Yes, however it is subject to availability.
Q. Can I request a hotel not listed under the “Prices” tab?
Q. Can I upgrade my room type?
A. Yes, subject to availability.
Q. What is the minimum night stay?
A. There is a 2 night minimum stay at Waldorf Celestion and Waldorf Stadium.
Flights & Transfers
Q. Are flights and pre-paid taxes included in the package?
A. Yes, flights are pre-paid airfare taxes are included in this package.
Q. Are transfers included from the airport to my hotel? If so, what type?
A. Yes, shared airport coach transfers are included in the package.
Q. What is the weather generally like at the time of the event?
A. The average high temperature settles at 20°C (68°F), while overnight the temperature can drop much lower, and the average low temperature dips to 13°C(55°F).
Q. What currency do I use?
A. NZD – New Zealand Dollar.
To find out the latest currency conversion rate please visit – http://www.xe.com/currencyconverter/
Q. When can I expect to receive my tickets?
A. All documentation, including your event tickets, will be sent via courier to your nominated Australian address approximately 1 week prior to the event. Please note no signature is required and the courier will leave your documents in a safe place should you not be home. You will receive an email or call to confirm your address prior to delivery and to advise you of the estimated delivery date.
Q. Why should I book through Sportsnet Holidays?
A. All it takes is a phone call and we’ll look after your booking from start to finish providing you with piece of mind, convenience and a seamless experience.
Q. Can I extend my trip?
A. Absolutely you can! Please speak to one of our expert consultants to help you plan your trip.
Q. What is the best way to book?
A. Freecall 1300 888 858 or email email@example.com
Q. How do I pay for my package?
A. You can pay by credit card, Direct Deposit, cheque or money order.
Q. Do I need to take specific medical precautions?
A. Please check the following website for any specific medical precautions or speak to your GP: http://www.tmvc.com.au
Q. Do I require travel insurance?
A. Travel insurance is not compulsory however Sportsnet Holidays highly recommends your purchase travel insurance for both domestic and international events. Please speak to your consultant who can assist in finding the right policy for you.
Q. Do I require a valid passport and visa?
A. For the latest passport and visa requirements please visit http://www.smartraveller.gov.au or http://www.visasdirect.com.au