Event Cancellation Advice

Due to health and safety precautions surrounding the current global pandemic, the FORMULA 1 SINGAPORE AIRLINES SINGAPORE GRAND PRIX 2020 has been officially cancelled. You can read the official joint statement from the race promoter Singapore GP Pte Ltd and Formula 1 here.

Our Global Operations team is already in the process of contacting each of our suppliers involved in your package; including but not limited to hotels, airlines, hospitality venues & official event promoters, to provide guests with a remedy in-line with the specifics of each individual travel package. We appreciate your understanding as we work to resolve this for you as quickly as possible, however this may take some time as we wait for a response from a number of individual entities.

Based on previous event cancellations during the current pandemic, the most likely remedy to your travel package will be a full and completely transferable travel credit. When future Singapore Grand Prix™ packages are available again, guests with 2020 travel packages will be given priority access to the new event dates. You will be contacted by email and SMS when your priority booking window is open. Guests who are not able to travel to the next scheduled event will be able to use their credit on any Sportsnet Holidays listed event. Please refer to your travel credit note for the full terms and conditions. As travel packages are created for individual bookings, remedies may vary and may be subject to individual suppliers’ terms and conditions.

Sportsnet Holidays thanks you for your patience & understanding throughout this period. We hope you and your family are and remain safe and healthy.

Travel Insurance

Several of our customers have made successful claims with their travel insurer in relation to the cancellation of international events throughout the pandemic. Should you wish to apply for a refund for your booking this can be done via your travel insurance provider. If you wish to claim on travel insurance, please contact us for an official letter of cancellation to support your claim. Please contact [email protected] for the official letter of cancellation to support your claim. We cannot guarantee the outcome of your claim as this is independently assessed by the insurance provider. It is also pertinent to advise, if you have made a claim (irrespective of claim status) your insurance will be deemed to have been used and the ability to transfer your travel insurance policy to a new date will not be possible.

If you have further queries about event cancellations or postponements we have answered the most common questions here on our FAQs page.