8 Night Pacific Encounter Brisbane to Melbourne Cruise Package
8 nights’ accommodation aboard the P&O Pacific Encounter from Brisbane in an Interior cabin including: – View Package Prices
- Embark: Friday 28th October, 2022
- Disembark: Saturday 5th November, 2022
- $25 onboard cruise credit per person
- General Admission entry into Flemington Racecourse on Lexus Melbourne Cup Day
- Return coach transfers to and from Flemington Racecourse
- All main meals at selected restaurants onboard
- Themed entertainment with racing personalities onboard
- P&O Fashions at Sea spectacular
- Daytime activities featuring swimming pools, whirlpool spas, sports courts, deck games and a programme of activities such as a variety of trivia, cooking demonstrations, dance classes and more
- Health and fitness activities including access to a fully equipped gym, exercise track and wellness seminars
- Evening entertainment featuring stage shows, live music, production shows, comedy, cinema and themed party nights
- All Australian and overseas port taxes
Lunch with the Living Legends Tour on Monday 31st October, 2022 including:
- For the true horse racing fan, a tour to the Living Legends will no doubt be an experience to remember! Living Legends is home to over 20 retired champion racehorses including Fields of Omagh, Silent Witness, Rogan Josh, Brew, Apache Cat, The Cleaner, Efficient, Who Shot the Barman, Redkirk Warrior, Tom Melbourne, Fawkner, Almandin and Santa Ana Lane. On this tour you will have the opportunity to meet and feed the horses and speak with the stable hands who care for them. After spending time with the horses, relax in the beautiful Woodlands Homestead and enjoy a light lunch before free time to explore the on-site museum or surrounding park.
- Entry into Living Legends in Woodlands Park
- Light lunch provided at Woodlands Homestead
- Choice of a hot or cold non-alcoholic beverage
- Return coach transfers
Sportsnet Holidays Hygiene Travel Pack
Booking and Ticket Handling Fee
|Pacific Encounter Interior Cabin||Package||1,595||1,339||2,856||1,253|
|Pacific Encounter Obstructed Oceanview Cabin||Package||1,816||1,463||3,376||1,318|
|Pacific Encounter Balcony Cabin||Package||2,147||1,696||3,895||1,426|
|Pacific Encounter Mini Suite||Package||2,417||2,057||4,416||-|
Q. Is Sportsnet Corporation an Official and/or Appointed operator?
A. Yes, Sportsnet Holidays is an Official Tourism Operator of the Victoria Racing Club.
Q. Can I buy tickets without accommodation?
A. No, tickets must be bought in conjunction with accommodation.
Q. Can I buy the package without tickets?
Q. Are there children’s tickets available?
Q. Can I request where I sit?
A. Yes, however this is subject to availability.
Q. Is there disabled access to the event?
P&O Cruises FAQs
Q. What is included in my cabin?
A. All cabins include a bed, ensuite bathroom with shower, personally controlled air-conditioning, flat screen TV, fridge, telephone, hairdryer, writing desk, wardrobe, drawer space and safety deposit box.
Q. What is the bedding configuration in my room?
A. For single, double and twin share configurations, most cabins will allow for either 1x queen bed or 2x single beds. Most of the quad cabins and some of triple cabins contain two single lower beds and one or two upper berths (bunk beds). Queen bedding is available in most rooms when the upper berths are not in use. Some triple and quad cabins contain a sofa bed or a rollaway. Please check the bedding configuration at the time of booking as each cabin may differ.
Q. Are there any age or weight restrictions for guests occupying an upper bunk bed?
A. In line with Australian standards, P&O Cruises strongly recommends that children under the age of 9 do not occupy or play in an upper berth bunk bed. The upper bunk beds have a weight restriction of 100kg.
Check in and embarkation
Q. What time can I check-in for my cruise?
A. The check-in time for your cruise will be displayed on your cruise eTicket and you may select your check in time when completing your P&O Cruise Control. Please note – arriving at the cruise terminal early does not guarantee early embarkation. To avoid congestion and long wait times, please do not arrive at the cruise terminal prior to your published check-in time.
Q. What is the latest time I can check-in for my cruise?
A. Check-in closes one hour prior to your cruise’s scheduled departure time as displayed on your eTicket. Checking in after this time will cause you to miss your cruise and no refunds will be provided.
Q. Where can I find the latest check-in and departure information?
A. Please call the arrivals and departures Infoline on (AU) 1300 653 620 or (NZ) 0800 543 429 which has the latest departure and check-in information for your cruise and is updated at least 48 hours before each departure.
Q. Where does my cruise depart from?
A. The departure and arrival cruise terminal will be displayed on your eTicket and on your booking confirmation.
Q. Do I need luggage tags?
A. Yes. Luggage tags will be provided along with your eTicket. Please ensure one tag is printed, filled in and attached to each piece of luggage prior to arriving at the terminal. If you do not have luggage tags when you arrive at the terminal, you may experience delays at the luggage drop-off area however they are available if you have left them behind.
Q. What is involved in the check-in and embarkation process?
A. Upon arrival at the terminal, proceed to the luggage drop-off area to check-in your luggage. Please ensure items you will require at cruise check-in, such as your eTicket, passport, ID, duty free and medication are not packed in these bags. You should then proceed into the terminal where you will be provided with a Health Questionnaire. This must be completed prior to check-in. At check-in you will be required to present your passport (or government issued photo ID for domestic coastal cruises), your eTicket and a credit / debit card or cash to setup your on-board expense account.
Once check-in is complete you will be advised on boarding formalities by check-in staff and will be provided with a Cruise Card. Your Cruise Card is your room key, your ID for access on and off the ship and is used to make any purchases on-board.
Q. What time can I expect to disembark the ship?
A. Disembarkation is staggered and usually begins approximately 30 minutes after the ship’s arrival in port. During your cruise, you will be asked to complete a disembarkation questionnaire about your post cruise travel arrangements and you will be allocated a disembarkation time accordingly. Disembarkation is usually completed within three hours of arriving into port, however, this can vary.
Flights and Airport Transfers
Q. I am booking my own flights, what arrival and departure times do you recommend?
A. Please ensure your flight arrives no later than four (4) hours before your cruise departure time. This should provide enough time to travel to the cruise terminal and check-in for your holiday of a lifetime. If you do need to make changes to your flight booking, your chosen airline may charge fees, so please check the airlines’ airfare conditions when you book.
Q. Can I book transfers from the airport to the cruise terminal through Sportsnet?
A. Yes, P&O Cruises offer airport transfers in Sydney, Melbourne and Singapore for an additional cost. Please speak with your travel consultant who will be able to book these for you. Please note, you will need to provide your flight information for the transfers to be booked and the flights must meet the arrival and departure times as recommended by P&O Cruises.
Food and Beverages
Q. How do I book specialty dining restaurants such as Salt Grill?
A. Specialty dining restaurants can be booked once on-board. Simply call from the phone in your room or visit the restaurant in person to make your booking.
Q. Does P&O offer a kids’ menus?
A. The Waterfront Restaurant has special kids’ menus on offer each day. There is also a ‘kids only’ dinner each night in Plantation Restaurant which includes colouring pages and special appearances from the much-loved mascots from Turtle Cove and Shark Shack Kids Club – TC & Skipper.
Q. Can I bring alcohol on-board?
A. Alcohol is not permitted to be brought on-board any ship. Duty-free and personal alcohol purchased onshore will be collected at the gangway and will be returned to you at the end of your cruise. Duty free alcohol is available for purchase on-board and will also be held for safekeeping and can be collected on the last day of your cruise.
Q. Can I bring non-alcoholic beverages on-board?
A. P&O Cruises have restrictions for non-alcoholic beverages being brought on-board. In line with Responsible Service of Alcohol guidelines, plastic and glass bottled drinks (opened or non-opened) are not permitted to be brought on-board, including bottled water. Each guest may bring on-board 12 cans of soft drink loosely packed. Slab packs of cans will not be permitted. These restrictions apply to all cruises to ensure the safety and security of all guests.
Luggage, Clothes and Electrical
Q. How much luggage can I bring?
A. P&O Cruises recommend no more than 1 bag per person. Your bag cannot weigh more than 30kg and must be within airline restrictions.
Q. What do I wear on-board?
A. During the day, casual clothes are suitable. After 5.30pm, ‘smart casual’ clothing is required in the public lounges and restaurants or as published in the ship’s newsletter. On cocktail/formal nights, it is time to get your frocks out and join in the fun! For these evenings, we suggest women wear an evening or cocktail dress and men wear a suit or similar (tie optional).
Q. How many cocktail nights will there be?
A. On cruises three to seven nights in duration there are usually one or two cocktail nights, with up to three on longer cruises. Please note, at least one of the cocktail nights will be a Gatsby themed party.
Q. Do I need to bring a beach towel?
A. Beach towels are provided in your room for use on-board and while in port.
Q. Can I do my laundry on-board?
A. Yes, there are self-service laundromats onboard as well as a laundry service. Charges apply for both services.
Q. Where can I keep my valuables?
A. Safety deposit boxes are available in each room. In the event you lose any items on-board, please visit Reception before you disembark. Any items (excluding clothing) not claimed within three weeks of your cruise return may be donated to charity. Due to hygiene reasons, unclaimed clothing will be destroyed on-board.
Q. What type of electrical sockets are on-board?
A. All rooms are fitted with an Australian 3-point plug or adaptor providing 220/240-volt 60Hz. For safety reasons, P&O Cruises ask passengers not to use their own electrical appliances on-board except electrical shavers and approved medical equipment. Some electrical appliances may be confiscated at the time of embarkation and will be returned at the end of the cruise.
Medical, Dietary and Special Requirements
Q. I take medication; do I need to let P&O know?
A. Yes, if you have a medical condition or take medication it must be advised at time of booking. Your Sportsnet Holidays consultant will send you a health questionnaire to complete so P&O Cruises have all necessary information. Please ensure you bring enough medication to last you until the end of your holiday. It is also a good idea to bring a few extra days’ supply, in case of any unforeseen delays.
Q. Can I bring my medical equipment to use on-board?
A. In most cases, yes. To ensure your medical equipment will work on-board, please advise your Sportsnet Holidays consultant at the time of booking who will send you a questionnaire to complete. For safety reasons, your equipment will need to be checked prior to boarding.
Q. Do you cater for special dietary requirements on-board?
A. P&O Cruises can cater for most special dietary requests, including food allergies, however, some limitations apply. If you have any special dietary requests, please ensure you advise your Sportsnet Holidays consultant at the time of booking or at least 60 days prior to your cruise departure. We also recommend you speak with the maître d’hôtel once on-board to confirm your dietary requirements.
Q. What services and facilities do you offer for guests with disabilities?
A. P&O Cruises will make every effort to accommodate guests with disabilities. Each P&O Cruises ship offers wheelchair cabins, subject to availability at the time of request. P&O Cruises also offer specialised kits for hearing impaired guests, which must be requested at time of booking. If you have any special requirements including wheelchair usage, or have any questions regarding mobility, please inform your Sportsnet Holidays consultant.
Q. I require a mobility device; can I hire a mobility device to use on-board?
A. If you require a mobility device, such as a wheelchair, you will be required to bring your own. When bringing a wheelchair on-board, P&O Cruises highly recommend collapsible wheelchairs, as the width of the cabin doors vary. Please ensure you advise your Sportsnet Holidays consultant at the time of booking if you will be using a mobility device.
Q. Will I need vaccinations?
A. P&O Cruises strongly advise that you contact your doctor or an approved public health travel advisory service for information on vaccinations. Australian public health authorities strongly recommend that all cruise ship passengers receive influenza vaccination at least two weeks before the start of their cruise. It is important that you see your doctor 6-8 weeks prior to departure to discuss and plan all necessary travel vaccines, including influenza vaccine.
Q. What is the currency on-board?
A. All prices on-board P&O ships are in Australian dollars.
Q. How do I pay on-board?
A. Welcome to cashless cruising! All shipboard expenses are charged to your personalised cruise card which also acts as your ID and your room key. Your cruise card is linked to your on-board account and can be settled by credit card (Visa, MasterCard or American Express), debit card (Visa or MasterCard) or cash. Debit cards may act as a credit card, whilst using the available funds in your bank account. A 1.5% service fee applies to all onboard credit and debit card transactions which is subject to change. Pre-paid credit cards and Travelex Visa cash passports are not accepted onboard and EFTPOS facilities are not available onboard.
Please note: When using a credit or debit card to settle your on-board account, P&O Cruises obtain pre-authorisations from your bank for the amounts spent on each day of your cruise. These amounts are not actual charges, (although they may appear like a charge) they are holds to ensure you have sufficient funds available. At the end of the cruise, the final amount of your on-board account will be charged to your debit or credit card in full. Once the full amount is charged to your card, P&O will contact your bank to have the pre-authorisations released, however some banks may hold these for up to 30 days. We recommend getting in contact with your bank or card issuer before your cruise to advise them of your travel plans to ensure they are aware of the pending charges.
Q. How do I use cash to pay for my on-board account?
A. If you do not have a credit or debit card, you can add cash to your on-board account at check in. You will be required to provide an amount up front to load on your card and you will need to visit the reception onboard to top up your onboard account if required. On the last evening of the cruise, you will be required to settle your account at reception and any money not spent will be refunded to you.
Q. Do I tip while on-board?
A. You are welcome to reward the on-board crew for exceptional service, however, tipping is not required on P&O Cruises Australia ships.
Passport, Visas and Travel Insurance
Q. Do I need a passport and visa?
A. Passports, visas and other travel documentation are your responsibility. Without the necessary passport (or government issued photo ID for domestic cruises) and visas, local authorities may deny you boarding, prevent you from going ashore, issue a fine or deny the ship entry into the port.
It is your responsibility to ensure you have all the necessary documentation which permits you to travel. If you do not have all the necessary documentation, you may be denied boarding and no refunds will be provided.
For international cruises that visit at least one foreign port, passports must be valid for a minimum of six (6) months beyond the date of the cruise return. For more information, please visit www.passports.gov.au (Australian citizens) or www.passports.govt.nz (New Zealand citizens). For citizens of other countries, please contact your relevant national authority.
For standard Pacific Island and New Zealand itineraries (excluding Fiji and Papua New Guinea), visas may not be required as you will be considered in transit when you visit these ports as part of your cruise. If you are joining or leaving the ship in one of these countries, you are likely to require a visa. Some nationalities (excluding Australian and New Zealand passport holders) may require a visa for Fiji, even when transiting the country as part of your cruise.
Visas for Papua New Guinea and Vietnam will be issued upon arrival for all passengers and the applicable fee will be charged to your on-board account. Visas for Indonesia will be issued upon arrival for most passengers, including Australian and New Zealand passport holders, and the applicable fee will be charged to your on-board account. Visa fees are subject to change and will be advised on-board. We encourage other passport holders not holding Australian or New Zealand passports to check their visa requirements for Indonesia with the relevant consulate/embassy or visa service.
As visa requirements are always subject to change, please contact the relevant consulate, embassy or a visa service to confirm your individual visa requirements.
Q. Do I need travel insurance?
A. P&O Cruises strongly recommend you purchase appropriate international travel insurance at the time you pay your deposit. If you do not purchase travel insurance, you may not be able to recover cancellation charges, medical costs, repatriation and other expenses that may arise if things to do not go according to plan. Australian Medicare, New Zealand ACC and private health insurance will not cover you for any medical costs on board. All cruises (even cruises that do not visit foreign ports) require international travel insurance. You should not base your insurance decision on the assumption ‘it won’t happen to me’ as accidents or illness can happen to anyone. Daily hospital bills can cost more than AUD5000 per day. For further information or to purchase travel insurance please contact your Sportsnet Holidays consultant.
Q. Can I use my mobile phone on-board?
A. Mobile phone reception is available onboard all P&O ships. A compatible mobile phone and a service plan capable of roaming internationally with Maritime Communications Partners (AS) is required. Please make sure you check with your service provider for applicable charges before you depart.
Q. How much does it cost to use the internet on-board?
A. Internet is available using the ships’ computers at the internet cafe and in the library. Wireless is also available in the most public areas. Please note that Internet access will always depend on the ship receiving a signal from the satellite. Time plans can be purchased on-board and work out at around $0.50 per minute depending on the plan purchased. Alternatively, you can pay as you go for $0.75 per minute. Full details are available on-board including how to access wireless and prices are subject to change.
Q. Can I smoke onboard?
A. Smoking is not permitted indoors on any P&O ship. This includes your room and private balcony. For those who smoke, there are selected outdoor areas where smoking is permitted, and this information will be communicated to you on board. This includes the smoking of electronic cigarettes.
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