Q. Where is the event being held?
A. Suncorp Stadium
40 Castlemaine Street, Milton QLD 4064
Q. Can we sell packages to New Zealand Residents?
A. No, we can only sell tickets to New Zealand residents if they reside in Australia and have an Australian address.
Q. Why should I provide my club code to Sportsnet Holidays?
A. In 2018 all Rugby Clubs have partnered with Sportsnet Holidays to offer Brisbane Global Tens travel packages to their members resulting in a small financial return to each Club. Sportsnet Holidays are the Exclusive Official Travel Agent of Brisbane Global Tens. The packages are identical to those sold on Sportsnet’s website (www.sportsnetholidays.com) and the price is the same; the difference is that for every booking, a small portion is contributed back to the Club so if you purchased one of these packages you would be supporting your club as well as participating in one of the world’s most spectacular Rugby events.
Q. Is Sportsnet Corporation an Official and/or Appointed operator?
A. Yes, Sportsnet Holidays is the Exclusive Official Travel Agent for the Brisbane Global Tens.
Q. Can I buy tickets without accommodation?
A. No, tickets must be bought in conjunction with accommodation.
Q. Can I buy the package without tickets?
Q. Are there children’s tickets available?
A. Yes, children’s tickets are available for this event (4-15 years).
Q. Can I request where I sit?
A. Yes, however this is subject to availability.
Q. Are there different standards of tickets?
A. Yes, please refer to the upgrades tab on our website for all options.
Q. Do grandstand tickets include reserved seating?
A. Yes, all packages include reserved seating.
Q. Is there disabled access to the event?
A. Yes, however it is subject to availability.
Q. Can I request a hotel not listed under the “Prices” tab?
A. Only if you require 5 or more rooms.
Q. Can I upgrade my room type?
A. Yes, subject to availability.
Q. What is the minimum night stay?
Flights & Transfers
Q. Are flights and pre-paid taxes included in the package?
A. No, flights and pre-paid airfare taxes are not included in this package. Please speak to your expert consultant to organise flights or you. Alternatively you can book flights on our website http://www.sportsnetholidays.com
Q. Are transfers included from the airport to my hotel? If so, what type?
A. No, transfers are not included in the package. However if you have purchased flights with Sportsnet Holidays please speak with your expert consultant who can arrange these for you.
Q. Are transfers included from my hotel to the event? If so, what type?
A. No, transfers are not included to the event. However free public transport is available to Suncorp Stadium with your match ticket over the weekend.
Q. What is the weather generally like at the time of the event?
A. Brisbane has a humid subtropical climate with warm to hot and humid summers, with temperatures reaching up to 33 degrees during the day.
Q. What currency do I use?
To find out the latest currency conversion rate please visit – http://www.xe.com/currencyconverter/
Q. When can I expect to receive my tickets?
A. All documentation, including your event tickets, will be sent via courier to your nominated Australian address approximately 1 week prior to the event. Please note no signature is required and the courier will leave your documents in a safe place should you not be home. You will receive an email or call to confirm your address prior to delivery and to advise you of the estimated delivery date.
Q. Why should I book through Sportsnet Holidays?
A. All it takes is a phone call and we’ll look after your booking from start to finish providing you with piece of mind, convenience and a seamless experience.
Q. Can I extend my trip?
A. Absolutely you can! Please speak to one of our expert consultants to help you plan your trip.
Q. What is the best way to book?
A. Freecall 1800 049 563 or email email@example.com
Q. How do I pay for my package?
A. You can pay by credit card, Direct Deposit, cheque or money order.
Q. Do I need to take specific medical precautions?
A. Please check the following website for any specific medical precautions or speak to your GP: http://www.tmvc.com.au
Q. Do I require travel insurance?
A. Travel insurance is not compulsory however Sportsnet Holidays highly recommends your purchase travel insurance for both domestic and international events. Please speak to your consultant who can assist in finding the right policy for you.
Q. Do I require a valid passport and visa?
A. For the latest passport and visa requirements please visit http://www.smartraveller.gov.au or http://www.visasdirect.com.au